If you want to cancel your place on a course, please let us know by email to both these addresses:
[email protected]
[email protected]
If we receive your email 21 or more days before the course date we will make a full refund, or cancel your invoice.
If you cancel 20 or fewer days before the course date, no refunds can be made; or, if paying by invoice, payment will still be due.
You can send someone in your place provided that you let us know their name, email, and phone number at least 3 working days before the course date.
If the SRA has to postpone a course for any reason then an alternative date will be offered. If this is not suitable then any payment made will be refunded in full.