Dr. Pamela Campanelli is a Survey Methods Consultant and U.K. Chartered Statistician and Chartered Scientist. She received her Ph.D. in statistics from the London School of Economics, and an M.A. in survey research methods and B.A. in psychology from the University of Michigan. Prior to becoming an independent consultant, she was a Research Associate at the at the University of Michigan, a Survey Statistician at the U.S. Bureau of the Census, Chief Research Officer at the UK Institute for Social and Economic Research at the University of Essex, and a Research Director at the Survey Methods Centre at the National Centre for Social Research, London. Her main interests and publications are in the study of survey error and data quality issues, with special emphasis on questionnaire design, question testing strategies, interviewing techniques, survey nonresponse, survey sampling and survey analysis. In addition to her consultancy work, she has been a team member of a recent UK ESRC grant to explore measurement error in mixed mode surveys and led an ESRC grant on survey nonresponse. She regularly teaches short courses in the UK for the Centre for Applied Social Surveys (CASS), the Cathie Marsh Institute for Social Research (CMIST), the Social Research Association (SRA), and the Royal Statistical Society (RSS). She also provides courses both in the UK and internationally for government departments (e.g., Australian Bureau of Statistics, BFS Switzerland, Statistics South Africa), UK Survey Research companies (e.g., TNS-BMRB, Ipsos-MORI), universities (e.g., University of Wollongong Australia, University of Hong Kong, Academic Swiss Caucasus Net (ASCN), Monash University Malaysia, University of Michigan Summer Institute programme linked to the Joint Program in Survey Methodology), as well as for various other institutions and businesses (e.g., Brazilian Network Information Center; UNESCO Asia Pacific, RAND Europe) (see http://www.thesurveycoach.com).